Support

Need help with Coach My Business Pro? Email us and we’ll get back to you within two business days.

Common questions

How do I manage or cancel my subscription?

Subscriptions are billed by Apple. On your iPhone or iPad, open Settings → [your name] → Subscriptions → Coach My Business Pro. You can also open Settings → Subscription in the app. Cancel at least 24 hours before your renewal date to avoid being charged for the next period.

How do I get a refund?

Refunds are handled by Apple. Request one at reportaproblem.apple.com.

I subscribed on another device. How do I restore it?

How do I connect or disconnect QuickBooks or Square?

Open Settings in the app and choose QuickBooks or Square. Disconnecting removes the saved access for that company from your device.

How do I delete my account and data?

In the app, go to Settings → General → Account → Delete Account. You can also submit a data deletion request or email us.

Are the AI recommendations financial advice?

No. The coach is a planning tool. Please check important decisions with your accountant or advisor.

When you email, please include your device model, iOS version, and a short description or screenshot of the problem.